Ticketmaster, the international ticket sales and distribution company, has experienced a significant data breach, potentially exposing sensitive personal information of millions of customers.

Hacking group ShinyHunters has claimed to have breached Ticketmaster and Live Nation systems, acquiring 1.3 terabytes data relating to approximately 560 million users. ShinyHunters has reportedly asked for $US500,000 by way of ransom.

The approximately two million Australian users of Ticketmaster services may be impacted by the data breach which could expose names, email addresses, payment details, credit card numbers and potentially expose customers to identity theft and fraud.

The breach was first detected on 15 May, 2024, when unusual activity was identified on Ticketmaster’s servers. US law enforcement agencies were not notified until 25 May, however.

In a message sent to its Australian customer base, Ticketmaster conceded that “The available evidence at this time indicates that, from a privacy perspective, your name, date of birth and email address may have been impacted.”

“We sincerely apologise to all those who may have been affected by this incident.”

Ticketmaster advises all customers read its cyber security guidance available at this link to lower the risk of personal information being misused.

It’s not the first hacking issue the company has faced...