The Sydney Symphony Orchestra has today announced it will scrap booking fees across its 2026 season and beyond, becoming one of the first major Australian arts organisations to introduce fully transparent, all-inclusive ticket pricing.

From today, 17 March, audiences purchasing tickets directly through the orchestra will pay no additional booking charge, with the advertised ticket price reflecting the final amount paid at checkout.

The move follows audience feedback and aligns with a growing international trend toward clearer, upfront pricing in live entertainment. Previously, single-ticket purchases attracted an $8.95 booking fee, while subscription packages were exempt.

Donald Runnicles conducts the Sydney Symphony Orchestra. Photo © Jay Patel.

Melbourne Symphony Orchestra currently charges $7.00 per transaction. Queensland Symphony Orchestra’s current transaction fee stands at $7.50. Adelaide Symphony Orchestra charges $6.70 per transaction; West Australian Symphony Orchestra charges $7.00 per transaction.

By absorbing the fee, the Sydney Symphony Orchestra says it is simplifying the ticket-buying process and creating a fairer system for concertgoers, particularly children, students and community participants. The change is also expected to benefit buyers of lower-priced tickets, where booking fees can represent a significant proportion of the overall cost.

Ticket prices for the orchestra’s concerts will continue to start from $36 for many classical performances. A range of initiatives aimed at broadening access will also remain in place, including Mob Tix, Under 35 and student ticket programs, as well as learning and engagement activities.

Pricing for high-demand events presented by the orchestra – including film concerts and appearances by internationally acclaimed guest artists – will continue to vary according to demand.

Chief executive Craig Whitehead said the change aimed to remove confusion from the ticket-buying process.

“Buying a ticket should never be confusing or carry hidden costs,” Whitehead said. “By removing booking fees, we’re ensuring the price you see is the price you pay.”